Delhi School of Business

By Vivekananda Institute of Professional Studies-TC

NBA Accredited , Equivalence to MBA by AIU

MBA College in Delhi

MEET THE TORCHBEARERS OF YOUR SUCCESS

The expertise and experience of every DSB faculty member is directed towards your uncompromised progress.

Prof. Ananya Ray

Prof. Ananya Ray is currently pursuing a doctoral program in Information Systems and Business Analytics at the Indian Institute of Management, Ranchi. She holds a Bachelor of Technology degree in Electrical Engineering from the Kalinga Institute of Industrial Technology, Bhubaneswar. Before beginning her doctoral studies, she gained one and a half years of corporate experience as an Application Architect at IBM.

Her research interests focus on text analytics and natural language processing (NLP). She has applied these techniques to analyze online customer reviews, particularly in the hospitality sector, to enhance customer service and support data-driven business decisions. Her work has led to contributions in reputable journals such as the Journal of Hospitality Marketing and Management (JHMM) and the Asia Pacific Journal of Information Systems (APJIS).

In addition to her focus on text analytics, her academic interests extend to data mining, predictive analytics, social media analytics, machine learning and data visualization techniques.

Prof. Ananya Ray

Pursuing PhD (Information Systems and Business Analytics), IIM Ranchi, B Tech, KIIT University

ananya.ray@dsb.edu.in

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